Name: Mr. Veer Sagar
Job Title and Company: Chairman of “Selectronic”
Linkedin Profile: https://www.linkedin.com/in/veersagar/
A Look at Your Professional Trajectory
Started my career in 1964 as a management trainee, and rose to become a General Manager. Left Dunlop in 1984 and joined ICIM as Sr VP of Sales and Marketing. In 1987 joined DCM as CEO. I left DCM in 1997 to start “Selectronic”.
Your current position
I started “Selectronic” in 1997 as an entrepreneur to do back office. It was India’s first third-party back-office company providing medical transcription services to Doctors in the USA. Over the years this company has grown and has added more verticals. While remaining a promoter I now am not involved in day-to-day operations and am the Chairman.
What major challenges have you faced?
My biggest challenges have been raising funds and finding customers. I overcame the fund problem by very tight financial planning and cost management working 14 hours a day and running 2 or 3 Indian operations of international companies. I earned $ salary and became my own financer.
Customers I overcome by first finding a customer with a need and creating a product to help him. This customer not only participated in the product development but also got me introduced to others and so the chain grew.
What have you gained from your career experiences?
Two main learning – build a team with persons smarter than myself and empower them and second be open and transparent. You must be trusted and reliable.
Influenced by
In terms of work my first boss, taught me to stand up for what I believe to be right, the virtues of hard work, and out-of-the-box thinking. In terms of life my family who gave me value systems of trust, reliability, and empathy
What do you view as the main challenge for brands operating online?
Visibility and reach.
What activities do you enjoy during your free time?
Relax, read watch movies, or just do nothing lie down and daydream.
How are your products helpful for your customers?
I design products and solutions with customer involvement. I do not design a product and look for customers.
Your advice for those who want to be an entrepreneur/ chief officer?
My advice is to build a good team and empower them, build trust and reliability as your DNA, and make customers your vertical. The customer must see you as a friend, as someone who will help solve his/her problems. So, Think from the customer’s point.
